Nicole Couto

I design complex products and systems that scale.

I'm Nic Couto, a hands-on Lead Product Designer with 20+ years across product strategy, UX, research, interaction design, and design systems. I partner closely with Product and Engineering to simplify complex workflows, scale design across teams, and connect design to code through increasingly AI-enabled workflows.

  • Product Design
  • Design Systems
  • Design to Code
  • Complex B2B

20+ years across product, UX, and design systems

Over 20+ years, I've worked with clients and products at very different stages—from defining new experiences and 0→1 products to improving mature platforms and building systems that help teams scale. That breadth lets me move between product strategy, interaction design, systems thinking, and detailed execution while working closely with Product and Engineering and balancing user needs with technical constraints.

  • 0→1 products & early definition
  • Product evolution & complex workflows
  • Systems, scale & design-to-code
  • PactFi
  • ThoughtWorks
  • PayCertify
  • Imaginie
  • Dash.fi
  • Resale
  • Samba Tech
  • Canal do Crédito
  • fhios

Case studies

Design system catalog showing semantic colour ramps

Portfolio excerpt · Anonymized · Not the production system

A design system you can run, not just read

I built the token architecture, component contracts and governance for a B2B fintech platform's design system — then rebuilt the parts I got wrong, on the record.

  • DESIGN SYSTEM
  • TOKEN ARCHITECTURE
  • FIGMA TO CODE
  • GOVERNANCE
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Improving complex workflows in a growing fintech platform

Independent reconstruction · Fictional data · Not PactFi UI

Improving complex workflows in a growing fintech platform

As the platform evolved, research revealed where complexity was slowing users down and where design could have the greatest impact.

  • UX RESEARCH
  • PRODUCT DESIGN
  • AI Assisted Research
  • Design Systems
  • ANALYTICS
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Complex systems.
Human experiences.